Refund Policy

Last updated: May 4, 2026

Overview

We want you to be satisfied with your purchase. This policy explains how refunds work for both our one-time purchase and our subscription.

If you have questions or need to request a refund, email us at [email protected].

Pro Tier ($97 one-time purchase) — 14-Day Money-Back Guarantee

If you purchase the Pro tier and decide it's not for you, you can request a full refund within 14 days of your purchase date for any reason.

To request a refund:

  • Email [email protected] from the email address used for purchase

  • Include your order number (from your purchase receipt)

  • A reason is appreciated but not required

After 14 days from your purchase date, Pro tier purchases are non-refundable.

Monthly Access ($19/month subscription) — Cancel Anytime

You can cancel your Monthly Access subscription at any time. When you cancel:

  • Your subscription will not renew at the next billing date

  • You retain full access to the library until the end of your current billing period

  • We do not refund the current month's charge or any prior monthly charges

To cancel, manage your subscription through the customer portal link in your purchase receipt, or email [email protected].

Duplicate Charges

If you've been charged twice in error for the same purchase, contact us at [email protected] within 30 days. We'll verify and refund the duplicate charge promptly.

Delivery or Access Issues

If you've completed your purchase but haven't received access to the product (the Notion template link didn't work, you didn't receive your purchase email, or the product isn't loading correctly), contact us at [email protected]. We'll either resolve the issue and ensure you receive what you paid for, or issue a full refund if we can't.

Chargebacks

If you're unhappy with your purchase, please contact us first at [email protected]. We'll work with you to resolve the issue or process a refund if you're within the eligible window.

Initiating a chargeback or payment dispute through your bank or credit card company without first contacting us may result in immediate suspension of your access to the product and forfeiture of any future support.

Refund Processing

Approved refunds are processed within 5-10 business days, depending on your payment method and bank. You'll receive an email confirmation once the refund is initiated. The refund will appear on the original payment method used for purchase.

Questions

For any questions about this policy or your specific situation, email [email protected]. We respond to refund requests within 1-3 business days.

© 2026 RAD Success Ventures LLC. All rights reserved.