Last updated: May 4, 2026
This Privacy Policy explains how RAD Success Ventures LLC ("we," "us," "our") collects, uses, and shares information when you visit our website (repromptlibrary.com) or purchase Reprompt Library ("the Product").
We've written this in plain English. If anything is unclear or you have questions, email us at [email protected].
By using our website or purchasing the Product, you agree to the practices described in this policy.
We collect information in two ways: information you give us directly, and information collected automatically when you use our website or purchase the Product.
When you email us at [email protected], we receive your email address and the contents of your message.
When you purchase the Product, our payment processor (Lemon Squeezy) collects your name, email address, billing address, payment method information, and country (for tax/VAT reporting). Lemon Squeezy shares your name, email address, order details, and country with us, but does not share your full payment card information.
### Information collected automatically
When you visit our website, our website platform (HighLevel) automatically collects certain information about your visit, including:
Pages you view and how long you spend on them
Your IP address and approximate geographic location
Your browser type and device information
Session identifiers (via cookies) that link your activity across pages during a single visit
Conversion events (such as clicking on a purchase link)
This information is collected through standard web technologies including cookies. You can adjust your cookie preferences through the cookie banner displayed when you first visit the site.
We use the information we collect to:
Deliver the Product to you after purchase (sending access to the Notion template)
Process payments and issue receipts (handled by Lemon Squeezy on our behalf)
Respond to customer support requests
Send transactional emails related to your purchase or subscription (receipts, billing reminders, cancellation confirmations)
Send non-transactional emails about the Product, such as updates, new features, or new prompt drops, when you've opted in or are an active Monthly Access subscriber
Improve our website and understand how visitors use it
Comply with legal, tax, and accounting requirements
We do not sell your personal information.
We share information only with the following categories of service providers, and only as needed to operate the Product:
Lemon Squeezy — our payment processor and merchant of record. They handle all payment transactions and have their own privacy policy, available at: https://www.lemonsqueezy.com/privacy
HighLevel — our website platform. They host our website and provide the visitor analytics described in Section 2.
Google Workspace — our email provider. They process email communications between us and our customers.
These providers are bound by their own privacy commitments and use your information only to provide services to us.
We may also disclose information when required by law (such as in response to a valid legal request), or when necessary to protect our rights, our customers, or the public.
Our website uses cookies for the following purposes:
Essential/functional cookies — required for the website to work properly
Analytics cookies — to understand how visitors use our website
Session cookies — to link your activity across pages during a single visit
You can manage your cookie preferences through the cookie banner displayed when you first visit our website. Your browser also allows you to block or delete cookies through its settings, though this may affect website functionality.
We retain your information for as long as we need it to provide the Product and to meet our legal obligations.
Specifically:
Transaction records — retained for 7 years to comply with tax and accounting requirements
Email contact information — retained until you request deletion or unsubscribe
Customer support correspondence — retained as long as needed to maintain our records, generally until you request deletion
When you request deletion of your information, we will delete what we can. Some information (such as transaction records required by law) may need to be retained for the periods described above, but will not be used for any purpose other than legal compliance.
Depending on where you live, you may have specific rights regarding your personal information.
You can:
Request a copy of the information we have about you
Request correction of inaccurate information
Request deletion of your information (subject to the retention requirements above)
Unsubscribe from non-transactional emails at any time using the unsubscribe link in those emails or by emailing us
To exercise any of these rights, email [email protected].
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:
The right to know what personal information we have collected about you
The right to delete your personal information (subject to legal retention requirements)
The right to opt out of the sale of your personal information (we do not sell personal information)
The right not to be discriminated against for exercising these rights
To exercise these rights, email [email protected]. We will respond within 45 days as required by law.
If you are located in the European Union, the United Kingdom, or the European Economic Area, you have additional rights under the General Data Protection Regulation, including:
The right to access, correct, or delete your personal information
The right to restrict or object to certain processing
The right to data portability (receiving your data in a portable format)
The right to lodge a complaint with your local data protection authority
To exercise these rights, email [email protected]. We will respond within 30 days as required by law.
The legal bases for our processing of your information are:
Contract — we need your information to deliver the Product you purchased
Legal obligation — we need to retain transaction records for tax/accounting purposes
Legitimate interest — we use analytics to improve our website and may send product-related communications to active customers
Consent — for non-essential cookies and for marketing communications outside the active subscription relationship
We are based in the United States, and our service providers (Lemon Squeezy, HighLevel, Google Workspace) primarily store data on US-based servers.
If you are accessing the Product from outside the United States, your information will be transferred to and processed in the United States. By using the Product, you consent to this transfer.
We rely on the following safeguards for international data transfers, where applicable: standard contractual clauses, our service providers' compliance certifications, and legitimate-interest legal bases.
We take reasonable measures to protect your information, including:
Using reputable service providers with their own security commitments (Lemon Squeezy is PCI-DSS compliant; Google Workspace and HighLevel maintain their own security certifications)
Limiting access to customer information to people who need it to operate the business
Using secure connections (HTTPS) for our website
No system is perfectly secure, however. If you become aware of a security issue affecting your information, please contact us immediately at [email protected].
The Product is intended for real estate professionals and is not directed at children. We do not knowingly collect information from children under the age of 16. If you believe we have collected information from a child, contact us at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this document will reflect the date of the most recent change. Your continued use of the Product after any such change constitutes your acceptance of the updated policy. If you do not agree to the updated policy, your sole remedy is to discontinue use of the Product.
For material changes that significantly affect your rights, we will make reasonable efforts to notify you (for example, by email if you have provided one).
For any questions about this policy, your information, or to exercise any of the rights described above, contact us at:
© 2026 RAD Success Ventures LLC. All rights reserved.
Support: [email protected]